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Frequently Asked Questions

Things have changed a bit here at Tricia Barksdale Designs. We are always looking for ways to improve our online process for you. Here are a few things that are a little different.

 


Where do I view what is in My Cart?

To view your cart at the very top of the page in the black bar over our logo you will see the search bar, account and then to the right My Cart. After locating My Cart at the top of the page, click on it. After clicking on My Cart a side bar will come up on the right hand side showing all the items in your cart.

How do I place an order for delivery?

As you might have noticed we no longer have a delivery form on all of our flowers. We at Tricia Barksdale found that most people enter in all of the delivery information in the shipping portion during check out. For delivery enter in the first and last name, company (if applicable) address, city, and their phone number so that we can call ahead to make sure they will be there when we deliver.

What do I enter in for Billing Information if I'm placing an order for delivery?

The Billing Information is for you to enter in all of your personal information so that we know who is sending the order. Please do not skip over any section while entering in your Billing Information. At times we need to contact the sender in case there are any questions regarding the order.

Can I still send a card with my order if it's for delivery?

Of course!!! Tricia Barksdale Designs is the ONLY florist in the BCS area that still does handwritten cards. The extra personal touches go the extra mile in making sure your thoughts and feelings are expressed. To send a card with your order enter in the text that you would like on the card in the special instruction box located in the My Cart portion of the check out process.

Can you send me updates on my order?

We would be delighted to. After you enter in your email in the check out process and complete your transaction, we will send you an email confirming that we have received it. After we complete your order we will send you an email letting you know that it is done.

Can I request a specific flower or color to be used in the arrangement?

Yes, yes, 100 times yes! Custom work is our specialty and Tricia Barksdale Designs is always willing to go the extra mile to add those personal touches to make your arrangement completely unique. Write us a little note in the special instruction box located in the My Cart section of checking out. Be sure to label it as Special Flower Request, or Special Color Concept Request. If we have any questions over your order we will call you to go over all of the details.

How do I place an order for in store pick up?

To place an order for in store pick up enter in all of your information for both shipping and billing. In store pick up is 100% free. Make sure to select in store pick up under the Shipping Method while checking out.

How do I sign up for the Tricia Barksdale Designs Newsletter?

To sign up for the Tricia Barksdale Designs Newsletter there are three places to do so. Every seven days a pop up will come up on our website when you view it asking you if you would like to join. If the pop up does not come up the second place you can sign up is in the connect with us section. This section is located after our welcoming statement just below our featured products. The last place to sign up for our newsletter is in the connect section of our website. This section can be found at the very bottom of any page right beside the navigation. Once you enter in your email in any section, click join. We will send you an email asking you to confirm your sign up.

How do I connect with Tricia Barksdale Designs on Social Media?

To connect with us on any of our social media platforms click on the icons located in the “connect with us section”. Depending on the icon you select you will be brought to our Facebook, Pinterest, or Instagram. To really stay up to date we suggest following us on all three. If you have trouble finding the “connect with us section” at the bottom of any page you are on in the footer you will notice our social media icons. Depending on the icon you select you will be brought to our Facebook, Pinterest, or Instagram.

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